Reporting an HGV Accident or Incident: What Drivers Must Do

Scope

Driver actions after a road accident or serious incident involving your HGV. This is not legal advice for fault disputes.

Immediate priorities

• Stop if safe; hazard lights; protect yourself and others
• Call emergency services when anyone is injured or the road is blocked
• Do not leave the scene when the law requires you to stop and exchange details

Information to capture

• Time, location, weather, lane, and what you were doing (factually)
• Other vehicle registrations, insurer details, witness contacts if offered
• Photos of positions and damage if it is safe — not of injured people for gossip

Notify the operator

Call traffic / compliance as soon as practical. Follow company incident forms. Early, accurate reports protect you better than a late, confused story.

What not to do

• Admit legal fault in a roadside argument
• Post the crash on social media
• Move the vehicle if police/fire have told you to leave it — unless you are directed for safety

Driver habit

Keep a small incident card in the door pocket: operator emergency number, what details to collect. Panic deletes memory; a checklist does not.